Your Membership

My account

• Where can I find my contract details?
• Becoming a member
• Gift Subscriptions
• E-Mail already in use
• Do you offer monthly membership?
• How long does it take for my access to be activated?

See all 8 articles

Everything relating to the contract

• Advantages of a membership
• What happens if my credit card has expired or a payment has failed?
• Final Reminder without an Invoice

Changing your personal data

• Change E-Mail Address
• Delete Data
• How can I add or change a billing address?
• Name change
• I did not receive the automatic email to change my password

Payment, Membership fee and other..

• Where can I find my invoices and how can I download them?
• Which payment methods are available?
• How can I change my payment method?
• How does the payment process work?
• How do I redeem a discount code?
• Why is the system not accepting my bank details?

Cancelling your membership

• How and when can I terminate my contract?